Privacy Policy

Privacy Policy

The following privacy policy (the “Privacy Policy”) outlines the knowledge Clever Health, LLC, (“Clever,” “we” or “us”) could collect and the way we tend to use and disclose that info, and the way you’ll get access to the current info, to raise serving guests and users when you are using our web site, (the “Website”) and our portal, (the “Portal”) (collectively, the online website and Portal area are the units).

Please review the subsequent carefully in order to perceive our privacy practices. Once you use the Services, you perceive that CleverHealth could collect, use and disclose technical knowledge and connected data concerning you in numerous ways which are subjected to the terms of the Privacy Policy. If you’ve got questions about this Privacy Policy, please contact us at


The Services area unit is exclusively meant to be used by authorized clinicians, the workers of authorized clinicians, and workers used by suppliers of medical instrumentation and services. Persons under age of eighteen or any person who is not represented above 18, aren’t allowed to register with or use our Services. Please visit our Terms of Use ( for extra data regarding age verification and eligibility.

CleverHealth doesn’t wittingly gather Personal data from anyone beneath the age of thirteen or knowingly permit such persons to register on the Services.

In any event, if we tend to learn that we’ve collected Personal data from anyone beneath age thirteen without verification of parental or guardian consent, we are going to delete that data. If you suspect that we would have any data from or a kid beneath 13, please let us know.

2-Required Information:

Upon registering with our services, we require some basic information for creating a person’s basic profile, so that we can work according to the customized surfaces.

  1. Information About Patients

We might collect the subsequent info concerning the patient (“Patient”) from the related practician (“Clinician”) through the Portal with the Patient’s previous written consent, as applicable, and as obtained by Clinician:

  • Email
  • Name
  • Date of Birth
  • Contact Number
  • Address and Postcode
  • Insurance information
  • Information about the Credit Card, for payments
  • Current clinician, facility and Equipment provider
  • Emergency contact, his/her number and email.
  • Preferred Mode of Communication with the suppliers.
  • Prescription and alternative order info, including the name of apparatus or services needed along with the names of their alternatives.
  • Medical identification, treatment history, lab tests, height, weight, gender and any other health info that is necessary for filling the prescription and other orders through the Portal.

Clinician agrees to get all needed Patient consents or authorizations before submitting any Patient info to the Portal.

  1. Information About Clinicians

We could collect the subsequent info regarding the practician (or different members of the practician’s workers, which will assist the Clinician in using the Portal):

  • Full Name
  • Email
  • Phone Number
  • Fax Number
  • Password
  • Local Address
  • Medical license info as well as individual identifier, credentialing, and speciality.
  • Clinical relationships and previous experiences with specific healthcare facilities.
  • Communication with patients and suppliers
  1. Information About Suppliers

We might collect the subsequent data concerning the supplier:

  • Business name
  • Email
  • Password
  • Address
  • Supplier license data
  • Employee Profile
  • Acceptable Insurance
  • Competitive bid rating
  • Inventory
  • Convenient Delivery Times
  • Order Confirmations
  • Personnel license and credibility.
  • Communication to and from providers/patients.

In addition, the subsequent extra data will be collected via the Portal:

  • Prescription and alternative order that can be used when prescriptions or orders are crammed or got to be crammed.
  • Transaction history data, along with the date of dealings, the price of prescription or order, co-pay quantity, the name of Patient and prescribing practitioner listed within the Services
  • Previous payment data for Patients listed in Services
  1. Tokens and Cookies:

We have a tendency to use “cookies” to track user’s non-Personal info, like IP address and number of clicks. A cookie can be a bit of information that’s sent to your browser from an internet server. We can use cookies to acknowledge repeat users or track web usage behaviour. Cookies work by assigning a distinctive number to each of the users that have no means outside of the assigning website. Users of the Services are ought to keep in mind that your non-Personal info (including your IP address) can be collected virtually and transmitted to CleverHealth’s PC servers, through the employment of cookies.

If you don’t want your information to be collected through cookies, your browser permits you to deny or allow to the access of cookies. There may, however, be some options of the Services that need the employment of cookies for delivering the important information at the right time.

For security functions, an authentication token is granted once you offer valid credentials that last for specific hours, then the access is cut off. CleverHealth cannot control the access or management of cookies of any third party websites.

We might also use services hosted by third parties, like Google Analytics, an internet analytics service provided by Google, Inc. (“Google”), to help us in providing the Services. Google Analytics can use cookies to assist us in analysing things. However, during the use of Services, the data generated by the cookie regarding your use of the web site might be transmitted to Google on their servers and can behold by them. Google can use this info for the aim of evaluating your use of the Services, assembling reports on web site activity and providing alternative services concerning net usage. Google is allowed to transfer this information to 3rd parties but it can only be done by law or third parties method on the google behalf. Google won’t associate your IP address with the other information that is controlled by Google.

You can refuse to allow the employment of cookies through the settings on your browser, but please note that if you are doing this you will not be able to use the total practicality of the Services. By agreeing to use the Services, you consent to the process of data processing and transmitting.

3-How can we use your Information?

  1. To enhance our Services

We use the data the collected data to support and improve your use of the Services, to keep an eye on the operations of the Services area unit that are being used the most and to permit us to work on the options where we want to target rising.

We can use your contact data to send you to push, email and different sorts of notifications relating to the prescription or order fulfilment method, you can opt for receiving only specific notifications.

We use non-Personal data collected from users of the Services within the combination so that we can improve the Services for our business infrastructure.

  1. Clinician data

Information concerning practicians is collected via the Portal and is used to create the Clinician’s distinctive account, which will be accessible through the Services. Suppliers are able to see the available source of the prescription or order.

  1. Supplier data

Information concerning providers is collected via the Portal and is used to form Supplier accounts which will be accessible through the Services. Clinicians are able to see the destination of any prescription or order.

  1. Patient Data

Patient data is submitted through the Portal and is used for increasing the effectiveness and credibility of patient’s prescriptions or different orders that are to be supplied by the equipment provider.

  1. Solve Website Issues

CleverHealth uses your web Protocol (IP) address to assist the diagnose of any issues with our PC server, and also for the proper administration of the website. Your IP address is not held on or coupled to your personal profile data, like name and contact information.

  1. Mandatory Announcements

We will send you service-related announcements on rare occasions whenever it’s necessary to do so. For example, if our service is briefly suspended for maintenance, we will send you an email for informing about that.

Generally, you’ll not opt-out of those communications. But if you don’t want to receive any update, then you can also avail the option of deactivating your account.

  1. Client Service

We will send you a hospitable email to the provided email address, for the sake of your username verification. We’ll conjointly communicate with you in response to your inquiries, to supply the services that you request, and to manage your account. We can connect with you through email, or by phone if that’s your most popular methodology of communication. Even after signing to our Privacy Policy, you can change your consent to be contacted at any time by creating the modification on our user data page or by emailing us at We’ll answer your access request among thirty days.

4- Information Disclosure

Clinicians and Suppliers are only provided with basic mandatory information. Entire data is not transmitted.

  1. Amassed Data

CleverHealth might share the general information that is collected from users of the Services with third parties for trade analysis and demographic identification, however, such collective knowledge won’t embrace any Personal info.

  1. Access of third-party Service Providers

We could use third-party corporations and people to facilitate our Services, to supply the Services on our behalf, offer client support, perform Services-related operations or to help us in analysing different processes, however, our Services are being used. These third parties have access to your Personal info solely for the purpose of performing these tasks on our behalf. We develop detailed contracts to guard your Personal info to a minimum or up to an equivalent extent that we do. We can ask for a license to external PCI compliant vendors, to store and outlay info instead of a MasterCard. We have a tendency to contractually need these vendors to take care of PCI compliance.

  1. Law Enforcement

CleverHealth cooperates with government and enforcement officers, agencies and personal parties to enforce the law. We’ll disclose the basic and mandatory information to the government, enforcement officers, agencies or personal parties with the sole purpose of giving a claim to legal processes. The purpose of this is to protect our property and rights of CleverHealth or a 3rd party, to protect the general public or any common individual, or to stop any bothering activity that we encounter and to provide a safe escape from any potential risk due to an illegal, unethical or lawfully unjust activity.

  1. Business Transfers

In any case, if a considerable portion of the assets, business or stock of CleverHealth area unit is transferred to a different party, or in any situation if CleverHealth goes out of business or enters bankruptcy, then your Personal data can also be one of all the assets that will be transferred to the third party. You must acknowledge that such transfers could occur and any acquirer of CleverHealth or its assets can use your Personal Data as described during this Privacy Policy. If any acquirer of CleverHealth or its assets uses your Personal data contrary to the current Privacy Policy, you may receive a previous notice.

5-Updating Your Personal data and Preferences

If your personal information goes through any changes, or if you don’t want our Services anymore, or if you want to make any update about your preferences then you can correct, delete or amend your Personal data by emailing us at We’ll reply to your request within thirty days.

6-Retention of non-public info

All info submitted by Clinicians and associated degree Suppliers through the Portal is held on in encrypted HIPAA-compliant information supported by Amazon net Services or directly in encrypted files.


Users are solely granted access to our system with a username and positive identification. Upon providing valid credentials, a user is granted associate degree authentication token that lasts for four hours, then cuts off access and re-prompts for credentials once more.

All access to our web site is conducted via TLS encryption. All internal communications are secured through TLS (Transport Layer Security) encryption system similarly. All data we tend to collect is firmly held on inside our information, and that we use normal, industry-wide, commercially cheap security practices like 256-bit encoding, firewalls and TSL

However, no security system is a hundred per cent effective. We cannot guarantee the safety of our database, nor will we tend to guarantee that data you provide won’t be intercepted while being transmitted to us over the web, and any data you transmit to CleverHealth is at your own risk. We suggest you use distinctive numbers, letters and special characters in your password and not disclose it to anyone else. For your protection, CleverHealth may need you to use a two-factor authentication method to verify the identity of your account. If you are sharing your password or any other Personal data with others, you will be chargeable for all actions taken with the name of your account. If the access to your account has been compromised by any reason, you are ought to directly contact CleverHealth at and alter your password instantly.

8-Individual Michigan Residents

Michigan Civil Code permits users of our Services that are Michigan residents to request insight about certain information regarding our revelation of non-public info to 3rd parties for any of for his or her marketing functions (which CleverHealth doesn’t currently have interaction in) To ask about any such favour, you’ll have to contact the US by email at

9-Changes in Privacy Policy

We might update this Privacy Policy to change something from our information practices. If we make any material modifications, then before turning it effective, we’ll inform you by email (sent to the e-mail address laid out in your account) or by any other communication mean, that is available on the website and within the Portal. We would like you to carefully review this page for the most recent information about our privacy practices.


For any further queries or details you can contact us at:

Clever Health, LLC

1330 Cooks Mine Road

Twin Lakes, Mexico-86515



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